Servicing Brisbane and Surrounds
Wise Willow
Support Services​​
Testimonials
Nathan Makelainen
Support Coordinator/Director
Incite Collective (www.inciteco.au)
"I have been working with Wise Willows for a while and have always found their service to be of the highest quality. From a support coordinator's perspective, they offer everything we are after from a support team for participants. They are reliable, prompt and transparent with communication, and always willing to help problem solve any support issues that may arise.
A number of participants I support have transitioned to their service and report noticeable improvements in their daily function and ability to access the community. These reports also arrive from their nominees and families, who find this a blessing as not having to constantly worry about the day-to-day supports provides piece of mind.
The list of support agencies I would feel confident recommending; particularly for those who have more complex support needs, is quite short, but Wise Willows is definitely one of them."
Gayle
Participant
"Wise Willows Support Services is the best support agency I have ever had. I would recommend this company to anyone who need support at home or in the community, during the day, weekends or even at night. They are absolutely an amazing team, they go above and beyond, always ready to help and they listen to what I need support with. All members of the support team that's assigned to me - they never judge me, and very helpful with everything I need - be it help at home, follow up and take me to medical appointments, and also outing. They always show up, never cancel and they even assisted me in making sure the renovation of my place went as planned.
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Honestly, some days I just don't know what I would do without them. Cathy, the Director and RN, is number 1 Team Leader ever and I love the whole team, they're like family to me. Every one of them are highly trained and skilled support workers and nurses in their field. They are all very professional, capable, caring, reliable and very supportive to me. They make my life so much easier and safer.
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I've been with support providers that I was not happy with and the best thing I ever did was coming on board with Wise Willows team."
Rose Marshall
Mom of Client, Holly
"Our family believes we are very fortunate to be using Wise Willow for my daughters STA / Respite as required.
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Tamara, who is her support person, is a very kind and caring person with a great work ethic. She always understands my daughters needs and requests and treats her with respect and equality which has resulted in them having a fabulous rapport.
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At any time when issues or changes have occured, I am promptly informed in a timely manner and a suitable solution is offered and organised.
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I have no hesitation in recommending Wise Willows services for anyone looking for similar services."
Tracey
Sister of Client, Melissa
"Wise willow Support Services has been absolutely wonderful in providing my sister with support.
They provide such great care at home and when my sister was released from hospital, they checked up on her every day and provide nurse care every second day. They also inform me straight away with and concerns or issues. Such a great team."
Bob and Noah
"Noah and I have been Wise Willow's client for over a year now. Wise Willow has been able to support us and having the security of knowing that they will be there to help support me, means a lot. I have special needs, and I need the support staff to be there on time and for the period they are required, and that's what they do for me.
I have a selected group of Wise Willow carers who are assigned to my team that I can trust with looking after Noah as well as the need arises, aside from looking after me. Thank you for your support."