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Who we are

Your trusted Disability Support Provider in Brisbane

Specializing in mental health, physical disability, and person-centered care at home and in the community for adult and elderly participants

​We understand that choosing the right disability support provider is a deeply personal decision. We are honored to walk alongside you on your journey, offering the care, respect, and support you deserve.

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NDIS Registered, Goals-Driven​

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As NDIS Registered Provider, we are committed to delivering services that uphold the highest level of safety, quality, and integrity. Guided by the NDIS Code of Conduct, we ensure that every participant receives support that promotes dignity, independence, and empowerment. Whether you need assistance with mental health challenges, managing a physical disability, or achieving specific life goals, our services are designed to help you live with confidence and freedom.

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Comprehensive &​​ Compassion-Focused ​​support delivery

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​We offer a wide range of disability support services, tailored to your individual needs and lifestyle.

Our mission is to provide not just care, but reassurance, so you and your family know you’re supported every step of the way.

 

Our services include:

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In-home self-care – personal care, daily living tasks, and domestic support

Community access – helping you stay connected, engaged, and independent

Nursing care – professional clinical support, including medication management

Meal preparation – nutritious, tailored meal support for your health and wellbeing

Palliative and after-surgery care – compassionate assistance during recovery or end-of-life care

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Holistic, Person-Centered support​​

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We believe support should reflect your goals, choices, and strengths. Our person-centered approach ensures your voice is always heard, your independence is respected, and your wellbeing is our priority. At WWSS, we see you as an individual, not a condition, and we’re here to help you thrive.

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A Team you can rely on​

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Our compassionate team of nurses, support workers, cleaners, and admin staff are experienced, professional, and genuinely passionate about making a difference. Every interaction is grounded in empathy, respect, and integrity - so you always feel valued, safe, and supported.​​

What our clients say

"Wise Willows Support Services is the best support agency I have ever had. I would recommend this company to anyone who need support at home or in the community, during the day, weekends or even at night.

 

They are absolutely an amazing team, they go above and beyond, always ready to help and they listen to what I need support with. All members of the support team that's assigned to me - they never judge me and very helpful with everything I need, be it help at home, follow up and take me to medical appointments, and outing.

 

They always show up, never cancel and they even assisted me in making sure the renovation of my place went as planned.​​ Some days I just don't know what I would do without them.

 

Cathy, the Director and RN, is number 1 Team Leader ever and I love the whole team, they're like family to me. Every one of them are highly trained and skilled support workers and nurses in their field. They are all very professional, capable, caring, reliable and very supportive to me. They make my life so much easier and safer.

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I've been with support providers that I was not happy with and the best thing I ever did was coming on board with Wise Willows team."​​

Gayle

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Send your job enquiries to: 

jobs@wisewillowsupportservices.net

Our Services

Disability In-Home Support/Self Care

  • Shower 

  • Dressing up

  • Toileting

  • Bed wash

  • Made the bed

  • Tidy up

  • Manual handling

  • Other activities of daily living

  • Daily life skills development

  • Support at community/event

  • Life-stage and Transition support

In-Home Nursing Care

  • Administering and monitoring medications

  • Developing care plans

  • Taking vital signs and recognizing abnormalities

  • Caring for wounds

  • Performing basic life support

  • After surgery support

  • Palliative support

Social Outing & Appointments

  • Transport to activities

  • Support at events and outing

  • Support to appointments - medical and others

  • Organize and host group events/outing

  • Sourcing available community participation

Cooking & Meal Plan

  • Grocery shop support

  • Menu and meal plan

  • 1:1 cooking session

  • Daily life skill development

  • Simple budgeting assistance

  • Cleaning/tidy up

Mobile Respite

  • Assistance with accommodation booking

  • Support worker at Respite

  • Transport assistance

  • Packing and unpacking

  • Communication assistance

Domestic Assistant 

  • Vacuuming

  • Mopping

  • Dusting 

  • Tidy up

  • Clean the bathroom

  • Clean the kitchen

  • Laundry (when requested)

  • Glass window/door and oven clean are to be arranged as a separate DA service

Service area:

 

Northern Brisbane suburbs

Inner-City suburbs

Bray Park, Nundah

Mt. Gravatt/Logan

Wynnum, Capalaba

Thorneside, Birkdale

Cleveland/Alexandra Hills

Acacia Ridge

If your location is not listed above, please reach out to us and we will do our best to assist you.

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Approved Provider of Carer Gateway

Wise Willow Support Services is proud to be an Approved Provider of

Wellways/Carer Gateway Australia.

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Wellways/Carer Gateway is an Australian Government program providing free services and support for carers and as its Approved Provider, we provide our services to their referrals.

 

If you care for a family member or friend with disability, a medical condition, mental illness, or who is frail due to age, call them at 1800 422 737; Monday to Friday between 8am and 5pm.

Wise Willow Mobile Respite

Sunshine Coast, Gold Coast, Toowoomba, Cruises

For details, please contact our friendly staff at mobile number and email address below

Disability Services Mobile Respite

Contact Us

Call or message us today for all your support needs in Brisbane and surrounds:


Mobile: 0417 982 180


Email:

support@wisewillowsupportservices.net

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Send your job enquiries to: 

operations@wisewillowsupportservices.net

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